Terms and Conditions

Cancellation Policy and Payment

1. Cancellation due to bad weather
If the weather does not allow for safe climbing (e.g. rain or strong winds), the activity will be cancelled by us. In such cases, no payment or invoice will be issued.

2. Free cancellation
You can cancel your booking free of charge up to 48 hours before the scheduled activity.

3. Late cancellation
For cancellations made less than 48 hours before the start time, a booking fee of SEK 1,150 (excl. VAT) will be charged.

4. No-show
If you do not show up and have not cancelled in advance, the full amount for the activity will be charged.

5. Prices and VAT
Private customers: Prices are shown including VAT and can be paid on site via Swish or in cash.

Invoicing customers, companies, schools, and organizations: Prices are stated excluding VAT. Invoicing is done according to the booking. 25% VAT will be added.

6. Booking confirmation and payment
A booking is valid only after written confirmation from Billingen Outdoor.
Corporate clients will be invoiced after the completed activity, or in case of late cancellation as stated above.